Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

The front desk staff last night was friendly and accommodating. I like that he used text messages to check if our room was on par with our expectations. Parking was convenient underground. The pool and hot tub were clean. It's also nice that there's a fast check-out using the link that they sent on the morning of check-out day. It's also convenient that there's a key drop-off at the parking.

Comfortable spacious room, nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage machine, nice underground parking or above ground. Don’t clean your room unless asked to.

Great hotel- this was our second stay and it's become our go to hotel to stay at in Edmonton. We love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide laundry baskets too in the rooms) and amenities available. Underground parking is a treat too! Staff has always been friendly enough. Love that they provide the option of texting to communicate during your stay as well as skipping checking out you can do it on your phone and leave your key on your way out. A great find!! Still haven't tried out the pool or games room but they look okay, they're located in the other hotel half.

Property offers breakfast in adjacent hotel with additional charges. It is connected to the property. Hotel is at walkable distance from Walmart and bulkbarn. Few minutes drive to West Edmonton mall.

Front desk staff was friendly and helpful upon arrival. Underground parking, with no cost, and a welcome surprise as it was -25 that night. Our suite was large, comfortable and had all the comforts of home. Beds were large queens and very comfortable. The kitchenette was large and had every comfort imaginable. Bathroom was large, bright and spacious. I have stayed in this hotel twice and will definitely return.